Privacy Policy
1. Important information and who we are
Purpose of this privacy notice
 
This privacy notice aims to give you information about how we collect and process your personal data through your use of our website or otherwise when you communicate or interact with us.
 
This website is not intended for children and we do not knowingly collect data relating to children.
 
Controller
Algopro is the data controller of your personal data. We are responsible for its security and for ensuring that we use it only for the purposes outlined in this Privacy Notice.
 
If you have any questions about this privacy notice, including any requests to exercise [your legal rights], please contact us using the details set out below.
 
Contact details
 
We are: Chancery Lane Traders with our registered office at 16 Great Queen Street, London, W2CB5AH.
 
If you need to get hold of us for any reason in connection with your personal data, please email us at [email protected]
 
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns about data protection before you approach the ICO so please contact us in the first instance.
 
Changes to the privacy notice and your duty to inform us of changes
 
This version was last updated on 22 Oct May 2022.
 
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
 
Third-party links
 
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
 
 2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
 
Website subscribers
Subscriber Data includes username, email address and password
Profile Data (all optional) includes your name, your biography, your interests, your skills, your location, your photo and your website comments
Usage Data includes information about how you use our website
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Marketing Data includes your preferences in receiving marketing from us.
Academy subscribers
Subscriber Data includes name, phone number, email address, residential address
Payment Data includes bank card details
Online Training Data includes your responses to our questionnaire such as why you wish to join, your personal opinions/goals/objectives and any opinions expressed in your weekly course books. You may choose to provide us with “Sensitive Data” which includes information about your health or religious and political opinions. You do not have to give this to us. If you do, we will take this as a clear affirmative action signifying your agreement to the processing of your Sensitive Data for the purpose of online training. You may withdraw this right for us to process your Sensitive Data on your behalf at any time.
Correspondence Data includes email correspondence, website live chat, Zoom or Facebook video calls
Usage Data includes information about how you use our website and app
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Marketing Data includes your preferences in receiving marketing from us.
For our business associates and others that interact with us
 
Contact Data includes name, position, business, email, phone, business address
Correspondence Data includes email correspondence notes and recordings of telephone conversations and Contact Data
Usage Data includes information about how you use our website.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Marketing Data includes your preferences in receiving marketing from us.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
 
 3.How is your personal data collected?
We use different methods to collect data from and about you including through:
 
Direct interactions. We collect the majority of your data when you choose to give this to us on our website, by email, over the phone or otherwise.
Automated technologies or interactions.
Your email address if you choose to login through Google or Facebook
Third party payment service providers (such as Stripe or Paypal) when you make a payment for our academy courses
As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
We may receive Technical and Usage Data about you if you visit other websites employing our cookies including Google, Youtube and Facebook.
We may receive Technical and Usage Data about you from third party analytics providers) like Google and GoSquared, third party advertising networks and search information providers.
Our cookies: You can choose to disable or refuse certain cookies that we use where these are not essential for the operation of our website. If you choose to do so, some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, and how to disable them, please see our Cookie Policy.
 
5.Disclosures of your personal data
We will need to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.
 
Our service providers acting as processors who may have servers based in the US or outside the EEA who provide customer relations support, IT support, IT backup, data storage, email management and system administration services.
Analytics and advertising service providers which may have servers based in the US or outside the EEA – for the purpose of analysing user behaviour & retargeting
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
Debt collection agents where we need to recover debts owed to us.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
 
We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
 
 6. International transfers
A number of our service providers processing your personal data on our behalf are based or have servers based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
 
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that either:
 
we have a specific contract with that processor in a form approved by the European Commission which ensures that service provider gives your personal data the same protection it has in Europe; or
if the provider is based in the US, it is a member of the US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
Please contact us at [email protected] if you want further information on the specific mechanisms used by us when transferring your personal data out of the EEA.
 
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
 
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
 
 8. Data retention
How long will you use my personal data for?
 
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
 
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
 
In some circumstances you can ask us to erase your data: see below for further information.
 
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
 
9. Your legal rights
You have the right in certain circumstances to:
 
Request access to your personal data (a “data subject access request”).
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
For more information on these rights and when they apply is available here:
 
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
 
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
 4.How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
 
To provide the services to you in accordance with our Website terms of use or our Academy terms and conditions or other agreement that we have with you; or
Where it is necessary for our legitimate interests (or those of a third party) and we have made an objective assessment that your interests and fundamental rights do not override those interests (for example to manage our relationship with you and to improve the service that we offer).
Where we need to comply with a legal or regulatory obligation;
Where we have your freely given, specific and informed consent to use your data for a particular purpose.
Please contact us at [email protected] if you need details about the specific legal ground we are relying on to process your personal data.
 
Opting out
We may use your Subscriber, Profile, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you.
 
You will receive marketing communications from us if you have opted in to do so or if you have created an account with us and, you have not opted out of receiving that marketing.
 
We will get your express opt-in consent before we share your personal data with any other company for marketing purposes.
 
You can ask us or third parties to stop sending you marketing messages at any time by logging into your account and checking or unchecking relevant boxes to adjust your marketing preferences or by following the unsubscribe links on any marketing message sent to you.
 
You can also opt out from any non-marketing message we send you (e.g. with free tips and advice), simply by following the unsubscribe link.
 
5. Facebook
This site is not a part of the Facebook website or Facebook Inc. Additionally, this site is NOT endorsed by Facebook in any way, shape, or form. FACEBOOK is a trademark of FACEBOOK, Inc.

Terms & Conditions 
These terms of use (together with the documents referred to in it) set out the terms on which you may make use of our website algopro.ai (“our site”), whether as a visitor or registered user.

Please read these terms of use carefully before you start to use our site as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other applicable terms
These terms of use refer to the following additional terms which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate;
Our Acceptable Use Policy, which sets out the permitted and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy; and
Our Cookie Policy, which sets out information about the cookies on our site.
Information about us
AlgoPro is a platform trading as AlgoPro.ai (“we”; “our”; “us”). We are registered in England and Wales under company number 09383987 and have our registered office at 16 Great Queen Street, London, W2CB5AH.

Changes to these terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made as they are binding on you.

Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

By logging-in to our site you are also giving your explicit permission for us to correspond with your via email. You are free to Unsubscribe from any and all emails at any time.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site. We will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of- service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

Any content you upload to our site will be considered non-confidential and non- proprietary. You retain all of your ownership rights in your content, but you grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next section.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not necessarily represent our views or values.

Rights you licence
When you upload or post content to our site, you grant us a perpetual, worldwide, non- exclusive, royalty-free licence (with the right to sub-licence) to use, copy, reproduce, distribute, prepare derivative works of (including modifying and adapting), or display that user generated content in connection with our services and the promotion of our services and in any and all media and distribution methods. Such use may be made with no compensation paid to you with respect to the content that you submit, post, transmit or otherwise make available through our site.

Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable law
These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

This acceptable use policy sets out the terms between you and us under which you may access our website www.algopro.ai (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept and agree to abide by all the policies in this acceptable use policy, which supplement our terms of website use.

www.algopro.ai is operated by Chancery Lane Traders(“we”; “our”; “us”). We are registered in England & Wales under company 09383987 and have our registered office at 16 Great Queen Street, London, W2CB5AH.


Prohibited uses
You may use our site only for lawful purposes. You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see section below).
To transmit any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.You also agree not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Refund requests
All products purchased through the algopro.ai websites, programs are final and are not refundable.

Deferrals
In the event that you have purchased an Accelerator course and are not able to start the course, it is possible to defer to another course at a more convenient time. Please contact customer services, providing:

Your full name
The course you have purchased
The reason(s) why you are not able to start on the scheduled dates
We will contact you within two (2) working days with options for other courses you can take.

Interactive services
We provide interactive services on our site including, without limitation, blog functionality.

We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online.


FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information contained on this Website and all the resources available through this website are for educational and informational purposes only.

User's personal responsibility
By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgement and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended on this Website.

No endorsements
From time to time, the Company will refer to other products, services, and/or experts. Any such reference is not intended as an endorsement or statement that the information provided by the other party is accurate. The Company provides this information as a reference for users. It is your responsibility to conduct your own investigation and make your own determination about any such product, services, and/or expert.

Earnings disclaimer
As with any business, your results may vary and will be based on your individual capacity, business experience, expertise, and commitment. There are no guarantees concerning the level of success you may experience. There is no guarantee that you will make any income at all and you accept the risk that the earnings and income statements differ by individual.

The use of our information, products and services should be based on your own due diligence and you agree that the Company is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised on this Website.


Refund Policy 
Refund Policy Thanks for buying an online course with us. If you’re not 100% satisfied with your purchase, we want to make things right. Date: 6 November 2022

Definitions. “Course” means the online course of [name of the program for which refund is possible] taught on Website. “Digital Service” means the online teaching service of Course on Website; “Policy” means this refund policy as amended from time to time. “We” or “we” means [Company Name] who owns the Website; “Website” means https://www.algopro.ai/; “You” or “you” means any user of the Website.

Eligibility for Refund. In order to be eligible to get a refund from us, you need to meet the following criteria: You must be able to provide a proof of purchase of the Digital Service; You must be able to prove that you have followed each and every step as directed in the Digital Service and/or Course; You must be able to prove that you have completed the Course, watched all the videos and done all the exercises given in the Course; You must be able to prove that, after making your best efforts, you have not been able to code your strategy; You must be able to prove that the fact that you were not able to code the strategy was directly caused by the quality of Course.

Period of Eligibility. If you satisfy all the criteria given in section “Eligibility for Refund”, you shall have 45 calendar days from the day of purchase of the Digital Service to request a refund and to provide every needed proof to prove your eligibility for refund. Request for refund shall be made via [Email given in this Policy]. After these 45 days have passed, your request for a refund will not be taken into consideration regardless of the reason of requesting refund or reason of being late to request a refund.

Refund. Refund means returning the same amount of money to you as you paid in the Digital Service (excluding any commissions). The third-party (including bank) commissions may be deducted. After we receive your refund request, we shall have 14 business days to review the request and give a refund or reject giving such refund via email. We will not be obliged to explain which criteria is not met or what the reason of rejection of refund is. Such feedback can be given by us at our free will. The method used by you to purchase the Digital Service will be used by us in order to give a refund.

Limitation of Liability. Neither we, nor any of our employees shall be liable for any result coming from the use of Course or Digital Service. We shall only be responsible to pay the refund subject to the preconditions of this Policy. No further responsibility or liability may be requested by you.

No Further Possibility to Use Website. After we agree to give you a refund, you will no longer be able to use the Website, whether directly or indirectly. You will automatically, without a need of further notice, be removed from the Course and the community of the Website for an indefinite period without a possibility to oppose such decision.

Governing Law and Jurisdiction. This Policy is governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Policy.

Contact. The following contacts must be used in order to request the refund under this Policy: [-----------------]


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